General School Policies
The student must be dressed appropriately and always bring a valid BC Learners Driver’s License. In case of no access to the license immediately, the scheduled lesson will be cancelled with NO refund.
The school can not guarantee all students will pass their driving test; however, the instructor will make her best to help the student to become a safe and responsible driver.
The lesson fees must be paid in full 24 hours in advance and no later than the first lesson.
Lessons bought expire 6 months from the date of purchase. After this period, the package will expire, and the pending and unscheduled appointment(s) will be cancelled, and NO refund will be issued.
The school can cancel your lesson with NO refunds if the student is suspected of being under the influence of alcohol, drugs or using foul, abusive or aggressive language.
The school may cancel your schedule appointment for any unforeseen circumstances. For example, instructor being sick, car breaking down or poor road conditions. Students will be notified as soon as possible. The lesson will be rescheduled.
Each driving lesson will have a minimum of 50 minutes practice time and a 5-minute review before and after.
Cancellation and Refund Policies
All lessons / packages purchased are final sale and non-transferable. There will be no refund for driving lessons or road test sessions that have taken place.
A 48-hour written notice is required to cancel a driving lesson, or a cancellation fee of 50% plus GST of the session will be assessed. Any cancellation or reschedule notice received less than 24 hours from the date and time of the scheduled lesson is subject to a payment for the full amount of the applicable lesson.
For refunds on packages, lessons used will be charged as according to the individual driving lesson rates. The rest of the balance will be refunded.
All refund MUST be in writing.
A 72-hour written notice is required to cancel or re-book a road test appointment. The student is responsible for the cancellation fee $25.00 charged by ICBC.
If the student is late beyond 15 minutes, the instructor will leave and there will be refund for the lesson. If the student is late for 10 minutes, the student will receive the balance of the scheduled lesson and charged for the full lesson.